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Windshield Repair and Replacement

Our Partnership with Carstar

The Commonwell Mutual Insurance Group partnered with CARSTAR to manage all our glass claims effective Monday, October 21 2013.

You or a glass shop of your choosing can contact CARSTAR Glass Claim Centre at 1-855-933-2767 to report a comprehensive glass claim and receive approval to proceed with the glass claim. It’s that easy!!

We are providing CARSTAR with access to policy inquiry features to help provide a maximum level of responsive assistance and direction to our mutual customers.

There are many reasons why The Commonwell Mutual Insurance Group partnered with CARSTAR Collision and Glass. CARSTAR provides superior customer service and they have effectively demonstrated an ability to control claim costs and wait times. A better customer experience along with competitive costs translates to a winning formula for our policy holders and broker partners.

CARSTAR is the largest and fastest growing automotive repair franchise in North America, with over 400 locations. Founded in Hamilton, Ontario in 1995, CARSTAR Collision & Glass Centres has grown from eight to over 190 locations throughout 10 provinces. Within Canada, CARSTAR repairs approximately 100,000 vehicles per year, with exceptionally high customer experience ratings. In 2013, CARSTAR was recognized as one of Canada’s 50 Best Managed Companies.

This program is specific to comprehensive glass claims only, no changes for other claim reporting.