What’s your Insurance IQ?

Dear Members and Brokers,

On behalf of our entire team at The Commonwell Mutual Insurance Group, I want to assure you that we continue to be open for business and are committed to providing you with the best care and service. In light of the fast-evolving pandemic situation, we are taking all precautions recommended by Canadian health authorities to mitigate and protect your health and safety and the collective health of our own team.

We’re doing our part. Effective March 18th, we have restricted the availability of our offices to the public with the exception of essential business support services (i.e. mail/courier). Our team has, for the most part, been transitioned to work from home to ensure we reduce risk for them, their families and you. Our efforts are proactive in nature and are being taken to ensure that we can continue to serve your needs without delay or disruption.

These are difficult times as the world navigates an unprecedented situation and we know many Canadians will face challenges. We are here to support you and your families – our members in our mutual communities. Thank you for the trust you’ve placed in us. We’ll get through this together.

If you have specific questions or concerns regarding your policy, please reach out to your insurance broker for the trusted advice you have always relied on. We’re here for you too by being available to deal with any other general questions or concerns. You can reach us directly by emailing us at COVID19.enquiries@thecommonwell.ca.

From my family to yours,

Tim Shauf
President and CEO