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OUR REGIONAL OFFICES

The Commonwell is a merger of three different mutual insurance companies in Greater Ontario. As the amalgamation progresses, those companies will become regional offices of The Commonwell Mutual Insurance Group.

While for most things you’ll want to contact your broker or agent, you can also reach us at one of the following office locations:


Lindsay – Regional and Corporate Office of The Commonwell:

336 Angeline Street South,
Lindsay, ON
K9V 0J8

Phone: 705-324-2146
Toll Free: 1-855-436-5883

Toll Free Fax: 1-855-442-4744


Alexandria – Regional Office of The Commonwell:

3720 County Road 34,
P.O. Box 159,
Alexandria, ON
K0C 1A0

Phone: 613-525-2557
Toll Free: 1-855-436-5883

Toll Free Fax: 1-855-442-4744


Perth – Regional Office of The Commonwell:

96 South St. / Scotch Line Road,
Perth, ON
K7H 0A2

Phone: 613-267-5554
Toll Free: 1-855-436-5883

Toll Free Fax: 1-855-442-4744

ombudsman: Inquiry procedure

The Commonwell Mutual Insurance Group endeavors to maintain the highest standards of service at all times. We encourage all insureds to contact their Insurance Broker to address questions or concerns they have with regards to their policy.

If the insured feels their inquiry or concern is not addressed, the insured may contact anyone of The Commonwell Mutual management team at 705-324-2146 or toll free at 1-855-436-5883.

If the insured’s inquiry or concern is still not addressed, he/she may contact The Commonwell Mutual Insurance Group Ombudsperson by e-mail Pat Ryan: pryan@thecommonwell.ca or by phone at extension 2001.

The Commonwell Mutual Insurance Group will make every effort to resolve any issue in a fair and reasonable manner. However, should the insured feel the need to obtain further assistance, he/she may contact:

Financial Services Commission of Ontario (FSCO)
5160 Yonge Street
Box 85
Toronto, Ontario, M2N 6L9
Phone: (416) 250-7250
Toll free: 1-800-668-0128
TTY: 1-800-387-0584
Fax: (416) 590-7070

FSCO regular business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Its main reception area is located on the 17th floor.