It happens to the best of us. Whatever the case may be, car accident, home burglary or otherwise, we’re here to get your life back in order. Fast.

Your broker or agent is your first point of contact. They’ll get you started with making your claim. Please contact them as soon as the incident occurs.

You can also reach out to your Claims team at The Commonwell for further information about a claim you’ve made or will place, by calling our the toll-free number:


For any after hour or emergency claims, you can use the number noted above.

Making a claim as quickly as you can is important, so that we can start the process of getting your home, vehicle, business, farm or watercraft back to the way they should be.

Partnership with ClaimsPro

The Commonwell Mutual Insurance Group upgraded its after-hours claims handling to improve customer service. We are providing ClaimsPro with access to policy information on an inquiry basis to help provide a maximum level of responsive assistance and direction to our mutual customers when CMIG claims are reported after hours. This will eliminate delays caused by the need to confirm coverage the next business day.

ClaimsPro has been managing claims on behalf of Canada’s largest insurers and self-insured corporations since 1986. They have broad coverage with over 90 branches coast-to-coast and over 1000 employees.

They will be providing our clients with the most comprehensive claims management technology and business processes available in the market today. What they bring to the table is predictability:
• Continuity of claims handling
• Superior Customer Service

They will be processing property and auto claims on an immediate basis 24/7 and your broker will now receive an after-hours notification by email when a claim has reported.

Working with ClaimsPro enhances the overall claims experience The Commonwell Mutual brings to its broker partners and their clients.

Automobile Glass Claims

To report a comprehensive glass claim please click on the ‘Windshield Repair and Replacement’ tab

Preferred Vendors

For a list of our approved automobile repair shops please click on the ‘Preferred Body Shop’ tab.
For a list of our approved contractors please click on the ‘Preferred Contractor List’ tab.

Towing Services

For towing assistance related to an accident or a claim please click on the ‘Secondary Towing Assistance’ tab.